The veterans issue has raised the visibility of the needs for people with disabilities and diversity and inclusion practitioners need to be sure that...

By Mary-Frances Winters

I think that most would agree that of all of the global D&I issues, we have made the least progress related to people with disabilities. When you talk diversity in many countries outside the United States such as Brazil, China, India, and United Kingdom, the issue of disabilities is a key focus area. Let’s face it, historically, in the United States, D&I has primarily focused on women and people of color. While the US Americans with Disabilities Act (ADA) legislation was passed in 1990, experts and government officials agree there has been negligible progress.

However, here in the US, the topic is gaining widespread attention as over one million troops come home from the wars in Afghanistan and Iraq. It is estimated that 45% (double the number who filed claims after the Gulf War) of the 1.6 million veterans from the wars in Iraq and Afghanistan are seeking disability benefits from injuries suffered during their service. And as of June 2012, about one-third had been granted disability status.


The unemployment rate for veterans with disabilities is 8.5% versus 7.5% for the general population. Walmart recently announced a plan to hire more than 100,000 veterans over the next 5 years to help reduce this rate.

People with disabilities is a global issue that will at last gain more attention not only in the US but around the world. In 2011, the World Health Organization (WHO), published the first-ever World Report on Disability indicating that more than 1 billion people worldwide have some type of temporary or permanent disability. Sponsored by the United Nations, the report concluded that few countries have adequate means to respond to the needs of people with disabilities who continue to face discrimination in many areas most notably employment.

The unemployment rate for Americans with disabilities is nearly double that of people without disabilities at 13.7%. Additionally their rate of labor force participation was 20.3%, while the total for workers without disabilities was 69.1%. Adding to the problem during the recession some state budgets included cuts to health care, to personal attendant services hours, to state cash assistance, transportation services, and to affordable housing programs. Although many of the cuts may not appear to affect employment, many services are critical supports that people with disabilities rely on to remain self sufficient.

As in the US, according to the United Nations, in most developed countries the official unemployment rate for persons with disabilities of working age is at least twice that for those who have no disability.

Implications and Recommendations for D&I Practitioners:

• The veterans issue has raised the visibility of the needs for people with disabilities and diversity and inclusion practitioners need to be sure that they are adequately equipped to address these issues in your organizations.

• There is additional pending legislation in the US that you need to watch. The Workforce Investment Act (WIA) of 1998, that was designed to provide a streamlined system of assistance to integrate many employment and training programs through a one-stop delivery system for employers and job seekers, was up for reauthorization in 2011 but the vote has been postponed indefinitely. The U.S. Department of Labor proposed a new rule that would require federal contractors and subcontractors to set a hiring goal of having 7% of their workforces be comprised of people with disabilities. Business groups oppose such legislation, believing the goal is largely unachievable pointing to the federal government’s inability to achieve its own hiring goals.

• The Social Security Administration (SSA) has long-established work incentives that allow Supplemental Security Income and Social Security Disability Insurance beneficiaries to earn income without risking loss of benefits while working toward a future occupational goal. The problem is agency personnel and service provider agency staff, as well as beneficiaries, remain relatively unfamiliar with the Plans for Achieving Self-Support program and the Benefits, Planning, Assistance and Outreach program. For these types of programs to have any widespread or lasting impact, greater awareness and education is needed. The private sector may be able to help with education and raising the visibility.

• Are there best practices from around the world that can be replicated? For example The Equality Commission in Northern Ireland launched a publication in September which highlights the practical steps local employers are taking to boost employment opportunities for people with disabilities.“Showcasing Disability Best Practice” gives practical examples of how employers are breaking down barriers, both in recruitment and in retention, of employees with disabilities.

Clearly, this is a global D&I dimension needing much more attention and in 2013 and beyond it will be much higher on the list of key diversity priorities.

Dr. Mary-Frances Winters is a leading diversity and inclusion practitioner and thought leader. She is the founder and CEO of The Winters Group, Inc., a 28 year old diversity and inclusion firm specializing in D&I assessment, education and strategic planning. Dr. Winters is the author of three books: Only Wet Babies Like Change: Workplace Wisdom for Baby Boomers; Inclusion Starts with I and CEOs Who Get It.

  • Harold M. Frost, III

    January 27, 2013 #1 Author

    This “Trend 3” article by Dr. Winters is a welcome addition to the discussion on D&I, with its potential to impact beneficially those persons (1) who are mentally disabled by depression, anxiety, TBI, PTSD, and like conditions which can impair ones ability to work, (2) who acquire their mental disability at work and often at mid-career within their chosen professions, trades, or military service and thus (3) who are at or well into their age of majority. Concerning (3), society makes far fewer social services available to help them in comparison to cases of being born with a disability. Or, otherwise stated, society has much higher expectations for older disabled people to dig themselves out from under their problems, as compared to younger disabled persons, viz., minors, who are offered much more of an helping hand. Further, state and federal legislatures are tending towards a view of criminalizing mental illness, as apparent in current national discussions in the U.S. about what laws to pass on the issue of gun control. Such attitudes and beliefs, however, often hide the real facts and are counter-productive to national economic prosperity and social well-being. For example, the path-breaking World Report on Disability (WRD) mentioned in Dr. Winters’ piece and released in 2011 by WHO and the World Bank documents the far greater risk of the disabled for being exposed to violence of a criminal nature (e.g., p.59). Further, such judgmental and even discriminatory attitudes are often embedded in business models for human resources management that inherently tend to exclude from the workforce certain demographic categories of people who are adjudged not to be able to lead productive and meaningful lives, and thus certainly not to uniquely have just those very ideas needed for inventively and innovatively solving important and pressing problems of society. When such disabled persons are excluded from mainstream activity of a nation, then big gaps appear in the critically needed KSA sets available within the human capital of a national workforce into which employers, managers, policy analysts/makers, and so on can tap into for not only mandating or assigning work initiatives but also to foster timely and cost-effective solutions to daunting problems in security and sustainability of energy, environment, education, employment, and the economy, for example. The situation is exacerbated when the excluded demographic category, viz., mentally disabled, has little or no political or statutory ‘enforcement power’ in comparison to more robustly protected others such as those based on race or gender. However, Dr. Winters’ commentary does constitute a foretaste of the legislative ferment and advances that are about to occur in this present first century of the new millennium to fully enfranchise economically, socially, and politically the stigmatized ‘lepers’ of the 20th century, the mentally disabled. A hint of what can come is provided by this quote from p.242 of WRD: “Special employment programmes can make an important contribution to the employment of people with severe disabilities, particularly those with intellectual impairments and mental health conditions….Supported employment can integrate people with disabilities into the competitive labour market.” Further, the WRD’s Foreword on p. ix carries this moral vision from the unimpeachable source of world-famous theoretical physicist, cosmologist and author Dr. Stephen Hawking of Cambridge University in England: “… we have a moral duty to remove the barriers to participation, and to invest sufficient fund­ing and expertise to unlock the vast potential of people with disabilities. Governments throughout the world can no longer overlook the hundreds of millions of people with disabilities who are denied access to health, rehabilitation, support, education and employment, and never get the chance to shine…. It is my hope that, beginning with the Convention on the Rights of Persons with Disabilities, and now with the publication of the World report on disability, this century will mark a turning point for inclusion of people with disabilities in the lives of their societies.” The preceding is my view as a retired professional physicist, Viet Nam Era veteran (in the USAR), and person with a history of major disability as acquired at mid-career at work at a U.S. national laboratory.


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