2015 Diversity Leader

HCSC-No SwooshHealth Care Service Corporation
Headquarters: Chicago, Illinois
CEO: Patricia Hemingway-Hall
Employees: 22,000+

Recent Recognition Includes:

  • National Business Group on Health, Best Employers for Healthy Lifestyles, 2012 & 2013
  • Computerworld, Best Places To Work in IT, 2012 & 2013
  • Training Magazine, Top 125 (organizations that excel at employee development), 2014
  • Diversity MBA, 50 Out Front for Diversity Leadership: Best Places for Diverse & Women Managers To Work, 2013 (ranked #11), 2014 (ranked #6, #1 regional company)
  • DiversityInc, Top 10 Regional Company for Diversity, 2013 (ranked #2), 2014 (ranked #7); Top 25 Noteworthy Company for Diversity, 2013
  • GI Jobs, Top Military Friendly Employer, 2012, 2013, 2014
  • National Black Data Processing Associates (NBDPA), Top Company for Blacks in IT, 2013; Epsilon Award Recipient, 2012, 2013, 2014
  • DiversityInc, Top 10 Companies for Supplier Diversity, 2009, 2011–2013 (ranked #3)
  • S. Chamber of Commerce Foundation, Business Civic Leadership Award Finalist, 2012

Anuradha Hebbar

Anuradha Hebbar

Given the demographic tsunami we are in, diversity and inclusion is critical to being viable and competitive as a business, says Anuradha Hebbar, Divisional Vice President, Center for Diversity & Inclusion.

“At Health Care Service Corporation (HCSC), Diversity and Inclusion (D&I) has been an integral part of the way we do business since 1995. Today, D&I strategies drive our business, as we continue to expand access to health care through the Affordable Care Act. Our workforce serves as a bridge to our marketplace, especially as we become a more consumer-based business, providing insurance to those who are underinsured.

“Recognizing our worldview, and the worldviews of others, enables us to solve problems, make decisions, and resolve conflict in ways that optimize cultural differences. We must bring our whole selves to work and demonstrate inclusive behaviors daily in our interactions. So it’s not just what we say, but also how we act. Building an inclusive work environment is a journey over time, not a destination to reach.

“D&I initiatives and progress are communicated to our employees through our FYI Blue newsletter, department newsletters, our corporate blog and D&I calendar, the employee intranet and external website, and our many Business Resource Groups (African Americans in Motion, Latinos for Advancement, Asian-American Resource Group, HCSC Pride Alliance, In-Abled, Supporters of Military Veterans, and Women Improving the Strength of the Enterprise), as well as in regular business meetings with leaders.

“We understand the business value of having a diverse and inclusive organization. Diversity alone is not sufficient. We must create an environment where diversity thrives at HCSC—where all of our employees feel respected, connected, and valued. If we succeed, our employees can then do their best to stand by our members in sickness and health, which is our purpose here at HCSC.”