by Marie Y. Philippe, Ph.D Corporate Vice President, Culture and Organizational Effectiveness The Lifetime Healthcare Companies “Sorry, this could have been a real promotional opportunity for you if only you had supervised others before.” Sound familiar? You can replace “promotion” by “new job” and “supervised others” by “developed a strategy” or “presented to large audiences,”… Read the full article

by Jolene Jacobs Human Resources Director Sparrow Clinton Hospital Following Sparrow’s Lead, Sparrow Clinton Hospital (SCH) embarked on its own diversity journey in May 2008, led by SCH Human Resources Director Jolene Jacobs. From the beginning, Jacobs understood that the first step to performance improvement efforts was to have a strong commitment to Associate education… Read the full article

by Gerry Murphy President SunGuard Brokerage & Clearance Americans are concerned about how globalization will impact the prosperity of the United States. They are leery of global competition for jobs and the offshoring of some U.S. jobs to other countries. While I can understand why some would be threatened by this, the U.S. as a… Read the full article

Verizon’s desire is to effectively promote our great products and services in a way that appeals to our multicultural consumers, providing them access to the best in entertainment, internet and voice service.

Executive Director, Customer Development Marketing Boehringer Ingelheim Pharmaceuticals, Inc. How does your organization use ethnic insights to drive growth? We conduct extensive studies of different customer segments to try to understand not only how they may differ from each other, but, more importantly, what are the key attributes that define that customer? What is important… Read the full article

Multicultural Marketing Manager Ford Motor Company Multicultural marketing is a key component of our plan to drive sales and market share. How does your organization use ethnic insights to drive growth? The insights we gather are included in our strategic and tactical planning. it is a part of the business planning process. Multicultural marketing isn’t… Read the full article

As Vice President of Human Resources for KBR, managing global diversity is what I do each day. Being from the U.K., I bring, perhaps, a unique perspective to my work, having been in Houston at KBR’s corporate headquarters for just over a year now.

Despite the progress around inclusion demonstrated by the increase in ethnic minority groups being represented in the higher echelons of corporate America in recent years, for many organizations, similar efforts have been slow to non-existent regarding the inclusion of openly gay individuals.

by Steven Schulman Senior Vice President, Human Resources AXA Equitable Life Insurance Company It can be argued that having a diversity and inclusion functional area itself can pose a challenge to creating an inclusive culture. While a diversity office is essential to building a foundation where differences are not only acknowledged, but embraced, perception can… Read the full article

by Dr. Philip M. Orlando Director of Academic Affairs University of Phoenix, Harrisburg Campus Civilization’s Vanguard is forged by cultures within societies whose collective fabric is a tapestry of diverse individuals, concepts, customs, and inclusive relationships. Handed down first in oral folk traditions, then visually graphic, later written, and now digitally electronic—the microcosmic primitive anthropological… Read the full article